Ready Wi-Fi connectedness bug

If you lot're having Wi-Fi connectedness bug or come across an Wi-Fi icon with an exclamation indicate, try the solutions below. After each solution, try to open a webpage on your phone to come across if the issue is fixed.

Pace one: Check settings & restart

  1. Make certain Wi-Fi is on. Then turn it off and on again to reconnect. Acquire how to connect to Wi-Fi networks.
  2. Make sure Airplane fashion is off. Then turn it on and off again to reconnect. Larn how to enable and disable Plane mode.

  3. Press your phone'south power button for a few seconds. Then, on your screen, tap Restart .If you don't run into "Restart," printing and agree the ability push button for about xxx seconds, until your phone restarts.

Pace 2: Detect the trouble blazon

  • Telephone:Endeavor connecting to the Wi-Fi network with another device, like a laptop computer or friend'southward telephone. If other devices can use the network, the problem is most likely with your telephone.
  • Network:Check whether your phone tin connect to another Wi-Fi network, like at a friend's house or a public network. If your phone can connect elsewhere, the problem is almost likely with the network.
  • Internet:If your phone connects to the Wi-Fi network but you still take no cyberspace, the trouble is almost likely with your net connection.

Footstep 3: Troubleshoot by problem type

Phone

Check for problem apps

The problem can be from an app that y'all downloaded. To detect out, restart your telephone in safe style.

  1. Turn on safety way. Larn how to turn on safety way.
  2. Endeavor connecting to the Wi-Fi network once again.
  3. Check if the Wi-Fi connexion works in safe mode.
    • If the Wi-Fi connection works in safe mode, a downloaded app is about likely causing the issue.
      • To exit safe style, restart your phone.
      • Uninstall recently downloaded apps one by one. Encounter whether the connection works.
      • After you remove the app that's causing the problem, reinstall the other apps.
    • If the Wi-Fi connectedness doesn't piece of work in rubber mode
      Likely, there's a problem with the Wi-Fi network or cyberspace connection.

Tip: Airplane manner is automatically turned on when you enter condom manner. We recommend turning airplane fashion off in guild to continue using features such as GPS, Wi-Fi, and making phone calls.

Internet & network

Restart the router & modem

If the Wi-Fi router and modem are yours, try turning them off then on again.

  1. Unplug the router and modem's power cords from the power outlet for 15 seconds.
  2. Plug the power cords back in.
  3. Bank check that all cords and cables are secure at both ends.
  4. Await a few minutes, until the lights on the modem and router are working correct. (Run across the device manual or manufacturer's back up site.)

If the lights aren't working right, yous could have an issue with the modem, router, or internet connectedness.

Contact the network administrator or your Isp. For example, there could be a service outage, or they could demand to reset your connexion.

Sign in to a public network

Important: Public networks, like at cafes or airports, often accept a webpage for you to complete. If you sign in or have the terms, the public connectedness should work.

If you don't encounter an authority folio afterward y'all connect to a public network:

  • Check for a notification that asks you to sign in.
  • Open a new page in a new window.

If those steps don't work, endeavour restarting your connection to the network:

  1. Open your phone's Settings app.
  2. Tap Network & net And thenNet.
  3. Bear on and hold the network name. TapForget.
  4. Plough Wi-Fi off and so on once more.
  5. On the list, tap the network proper name.
  6. You lot'll get a notification to sign in. Tap the notification.
  7. To connect to the network, concord to the terms.

Wi-Fi hotspot

Check that hotspot is on

  1. Open your phone'south Settings app.
  2. Tap Network & cyberspace And thenHotspot & tethering.
  3. Tap Wi-Fi hotspot.
  4. Turn on ApplyWi-Fi hotspot.
    • If it was already on, plow it off and so on over again.
    • If your phone hasn't had a hotspot before, first tap Ready Wi-Fi hotspot.

Tip: For more info, learn more about hotspots and tethering.

Contact your mobile carrier

Important:Not all mobile service providers work with mobile hotspots.

If you accept issues, cheque with your carrier. Ask whether your telephone tin can connect to mobile hotspots and whether they're in your data program.

When you lot reconnect

When you reconnect, check for the latest system update. Updates can bring improvements that help fix issues. Learn how to bank check and update your Android version.

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